Shipping Policy

Where are our products shipped from?

All US orders are shipped from our partnered warehouses in California.

IS SHIPPING FREE?

Shipping charges are applied as per the standard or express shipping policies mentioned below. We have standard flat shipping rate $4.50 for any orders in US. 

WHEN WILL I RECEIVE MY ORDER?

All orders are shipped out directly from any of our domestic warehouses in California. 

SHIPPING METHOD

SHIPPING TIME

SHIPPING FEE

Standard Shipping

5-7 Business days

$ 4.50

Express (USPS Priority Mail) Shipping

2-5 Business days

$ 9.99

 

 WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

This is NOT APPLICABLE TO US CUSTOMERS.

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

This is NOT APPLICABLE TO US CUSTOMERS.

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.